FAQ

Frequently asked Question

Here we have gathered the answers to questions we frequently receive.

With 35+ years of experience, Binar specializes in industrial IT and electronics, providing custom-built solutions tailored to each client.

We offer:

  • High expertise in prototyping, testing & production technology
  • Modular solutions for faster development & cost efficiency
  • Strong customer support & rapid response times

Our innovation-driven approach ensures optimized, future-proof solutions for your business.

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Yes! We handle maintenance, repairs, and replacements—even for obsolete components long after production ends.

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Yes! Binar delivers to customers worldwide, ensuring fast and reliable shipping.

Get a global solution

Delivery times depend on:

✔ Product type – Standard vs. customized solutions.
✔ Customization level – More tailored solutions may take longer.

Thanks to our ready-to-use modules and in-house production, we ensure fast deliveries.

Yes! All software licenses include a service contract where you choose your level of support:

✔ Standard support during office hours
✔ Optional 24/7 support, 365 days a year

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Yes, we offer:

✔ 12-month warranty on hardware
✔ 3-month warranty on software

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✔ Yes! All licensed software includes a service agreement.
✔ Ensures system reliability and long-term performance.
✔ Flexible support levels based on customer needs.

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Yes! Our experienced experts provide customized support options:

  • Standard support during office hours.
  • Extended support up to 24/7, year-round, tailored to your needs.

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Insufficient expertise or resources can disrupt operations. Binar provides specialized IT experts, tools, and support to strengthen your IT department. Our team fills skill gaps, offers strategic guidance, and helps implement best practices to optimize performance.

Contact us to strengthen your IT team

Industries often face risks when critical knowledge is held by a single employee. If they leave, undocumented expertise is lost. By partnering with Binar, you gain access to expert support when needed, ensuring continuity and mitigating risk.

Contact us to secure your IT operations